Know Your Driver (KYD)
Make smarter rental decisions before vehicle handover
A practical industry resource for reducing rental risk, protecting margins, and building stronger screening processes.
How car rental companies are reducing risk and protecting margins
The Know-Your-Driver (KYD) stack sets out how car rental companies can reduce risk and protect margins by screening who is renting a vehicle before handover. It covers today’s rental risk landscape, the gap between manual checks and automated KYD, a policy and process blueprint, privacy and fairness, ROI measurement, and modelled savings for large fleets.
Large operators face a growing mismatch between the risk they carry and the tools used to manage it. Fraud has evolved, unattended pickups are common, and manual licence checks can miss suspended, invalid, or mismatched identities. A KYD program brings identity verification, licence status, criminal history checks, and decision rules into one workflow—helping flag high-risk renters early while allowing low-risk customers to move through quickly.
Download the Know-Your-Driver industry paper
Access the KYD Stack for practical guidance on risk visibility, automated screening, policy design, privacy, ROI, and implementation for rental fleets.
What’s inside
Executive summary
A clear overview of the KYD approach and the commercial value of stronger renter screening.
Risk visibility as a competitive advantage
Why better visibility helps rental operators make faster, more confident decisions.
Today’s car rental risk landscape
An examination of the fraud, identity, licence and operational risks facing modern fleets.
Manual checks vs automated KYD
How automated workflows can address the limitations of inconsistent, time-intensive manual checks.
Designing a KYD program: policy and process blueprint
Practical guidance for building clear policies, decision rules and handover processes.
Privacy, consent, and fairness
Key considerations for managing personal information responsibly and treating renters fairly.
Measuring ROI
Ways to assess the financial and operational impact of a KYD programme.
KYD in practice and conclusion
Applied insights for large fleets, including modelled savings and the paper’s key takeaways.
